1.     Real Estate Sales, Appraisals and Marketing

2.     Property Management, Rentals and Tenancy Services

3.     Body Corporate Management Services

4.     Project Coordination and Referrals

Real Estate Sales, Appraisals and Marketing

• Offering a variety of sale methods to suit your needs. We can market the property by public or private treaty including tenders, auctions, etc as required
• We delegate one person the responsibility of selling your property
• Obtain searches and all other relevant information regarding the property and to fulfill obligations
• Selecting an advertising program to give your property the maximum coverage in the market place, targeting buyers with matching interests. This includes erecting signage in front of your property, displaying colour window cards, placing your property on the internet FREE
• Preparing for and supervising Open House Inspection(s) at times convenient to you. We can also show the property by appointment (again at convenient times) for your buyers
• Follow up on all enquiries from advertisements, window display signs, drive past inspections, internet enquiries, etc; Canvassing buyers who have expressed interest in similar properties to make them aware of your property
• Communicating with you regularly while the property is for sale about all the activities relating to your property and any prospective buyers
• Receiving offers from buyers and negotiating on your behalf with them to achieve the highest possible sale price
• Preparing and completing the sale contract. Making sure that all parties obtain copies and follow up the contract to successful completion.

Property Management, Rentals and Tenancy Services

Click here to download our Property Management Proposal

• Leadership and Communication
• Effective Targeted Marketing and Advertising
• Rigorous Tenant Selection
• Diligent Agreement Preparation
• Vigilant Entry, General and Exit Inspections
• Careful Tenant Departure Checking
• Rapid Rent Collection
• Rapid Arrears Prevention and Control
• Quality Repairs and Maintenance
• Responsive Payment of Outgoings
• Timely Rental Reviews
• Robust Customer and Tenant Relations
• Personal Accountability and Responsibility
• Rapid Complaints, Grievance and Disputes Handling

1. Delegating one Property Management Leader responsible for your property with the full support the staff of Rapid Realty
2. Selecting an advertising program to give your property the maximum coverage in the market place at the least cost. Targeted to the right customers
3. Preparing of suitable worded advertisements targeted to attract the attention of responsible tenants to rent and respect your property
4. Photographing your property to portray maximum benefit and interest to prospective tenants
5. Reporting to you results achieved and enquires received from planned and targeted advertising. Make adjustment to program if necessary
6. Arranging and erecting signs and special window cards for maximum attention
7. Organise and supervise successful Viewing Days for potential tenants
8. Report all activity and follow up on all enquires from advertisements, window display signs, drive past inspections, internet enquiries etc.
9. Organising and qualifying tenants and arranging appointments for all qualified tenants
10. Obtain searches and all other relevant information regarding the property

1. Selecting tenants that are satisfactory in terms of their capacity to pay rent and care for your property during the tenancy.
2. Preparing and completing tenancy agreements to protect the interest of our client within the scope of the Residential Tenancy legislation, including collecting and disbursing security bonds
3. Conduct thorough tenant entry and exit inspections that identify significant variations in the condition of your property during the tenancy so as to fulfil clear responsibility for malicious damage or neglect and to protect our client’s interest
4. Collect and account to you on all rental income and outgoings
5. Establish and maintain positive relationships by effective communication with your tenants and customers
6. Monitor and manage unsatisfactory behaviour of tenants causing rental arrears or other breaches to the tenancy agreement, including issuing notices and communications to tenants for the purpose of preventing and controlling rent arrears
7. Tenancy requests for maintenance, repairs are reported and acted upon in accordance with your instructions in a timely manner
8. Maintain appropriate procedures and skills to effectively handle complaints, grievances and disputes that may arise between tenants, landlords and the agency
9. Lodging necessary forms and notices with the Residential Tenancy Authority to meet client obligations and reduce the stress and pressure that can arise for our clients and their families
10. Liaising with stakeholders from the Residential Tenancy Authority to neighbouring properties to maintain and enhance your good reputation and that of Rapid Realty and our professional team

1. Carry out vigilant entry and exit inspections of the property and general inspections on timely basis 3 months after a new tenancy and at least every 6 months thereafter based on the ALARP* principle
2. Maintain and review suitably qualified tradesmen and suppliers to enable programmed maintenance or emergency repairs are delivered in a timely manner, cost effectively and to a satisfactory standard of quality
3. Review the rental price of the property and match with prevailing market conditions on a timely basis with recommendations for appropriate adjustments to achieve the best possible financial return on your property asset
4. Identify visible defects, damage or ware and tear that may need repair, maintenance, servicing or even refurbishment to maximise your financial return, manage risk as low as reasonably practical (ALARP) while delivering satisfactory customer service for your tenants
5. Provide regular reports and communication for your consideration regarding general inspections, maintenance or repairs, complaints or testimonials that need immediate or urgent attention
6. Monitor landlord and agent statutory and contractual obligations and identify where the property and our records may need review leading to specific devices, features, fittings or documentation identified to meet compliance with the law or to reduce your exposure to other intolerable risks (e.g. insurance, fire, electrical and health and safety, etc)

Body Corporate Management Services

• Keep and maintain all documentation for the body corporate, including owners roll, AGM notices, minutes & other records
• Liaise with the lot owners, committee members etc to carry out the requirements of the Body Corporate in accordance with the instructions received from the Body Corporate
• Maintain the bank accounts for the Body Corporate including payments, receipting of levies and providing regular financial reports to the committee or for the AGM
• Issuing of notices such as by-laws, minutes, CMS/CTS statements etc. Applying the common seal to documents as required and lodging documents as required to the relevant authorities
• Convene and hold the Annual General Meeting. Convene and hold other meetings such as EGM’s or committee meetings. Provide reports from these meetings to all owners.
• Coordinate and monitor routine or authorized maintenance using only licensed trades or service providers. Ensuring that the work is completed to the highest standard, at the lowest cost and in a timely manner
• Provide other services as required by the Body Corporate. The requirements of these services will vary between different complexes but may include BAS lodging, auditing, legal requirements etc. We are happy to tailor our services to suit your needs
• We operate under both the Real Estate Agents and the Body Corporate Managers code of conduct. We take great pride in our work and will ensure that these duties are carried in a professional manner and to the best of our ability.

Project Coordination And Referrals

• Refurbishment and renovations coordination
• Extraordinary general inspections
• Mediation, tribunal hearing and court attendance
• Lodgement of Insurance claims
• Extraordinary showing of premises (e.g. valuations, water meter reading, etc)